My Volume Overlay stopped working @ 1:10 PM

karenbcz · March 2016

Hi gord, (or anyone)
My volume overlay stopped working @ 1:10PM and my MACD bars are messed up after 1:10PM.
Also, there's a yellow vertical line on the entire chart at 1:10PM.
Since I first noticed it, everything is @ 1:15PM -- stopped.
How do I fix?

markd · March 2016

Is this one symbol, or all?

Have you tried closing the browser and re-opening?

Have your tried a different browser?

Can you get to other internet sites?

I'm getting all the indexes intraday with no problem, including volume, MAs, indicators.

Can you tell if you received any updates to any security software you might have?

karenbcz · March 2016

Sorry I bothered you. I downgraded from Extra RT to Extra. Didn't know the volume would be delayed 15 minutes. Ugh!
Thanks.

markd · March 2016

No problem. Glad it was just that.

gord · March 2016

Yes I see you have found the only major difference between Extra (Bats) and ExtraRT (exchange real time). The difference is the cost StockCharts has to pay to each individual exchange to register and pay data fees for each individual customer.

When you sign up or renew there is a link to the complete pricing details for each membership level. There are also several other articles on the differences between the Bats free real time and the Official Exchange data.

Just in case you're interested I've added a few links below.

http://stockcharts.com/h-mem/pricing.html

http://stockcharts.com/docs/doku.php?id=faqs:how_do_your_bats_real-time_charts_work

http://stockcharts.com/articles/chartwatchers/2012/04/are-bats-realtime-charts-right-for-you.html

My Volume Overlay stopped working @ 1:10 PM

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